On this page you can find our Frequently Asked Questions (FAQs). These questions are about our rental skate products, shipping and other relevant topics. Do you have any other question? Please feel free to contact us.
What are rentalskates?
Rentalskates are skates that you can buy (from us) and rent to the end-users on ice rinks. These skates are designed for rental purposes on ice rinks. They are made with a good balance between comfort and durability. Based on many years of experience, Skates for Rental know that not all skaters use their skates on the rink as prescribed. For this reason these skates are stronger, less easily broken and have a longer lifetime (rental period) compared to other skates.
What is the target group of Skates for Rental?
We have a broad range of business-to-business clients, including: ice rinks, local governments, winter related companies, wholesalers, (speciality) shops (mainly for speedskates) and skate clubs. Some of our exclusive (speed)skates don’t have a worldwide availability in shops. For this reason we sell only a few of our products direct to end-users (consumers).
Where can I find the prices of your products?
Unfortunately new clients can't find prices on our website. All prices are available on request. We can create a personal login for current clients.
Do Skates for Rental ship internationally?
Yes, Skates for Rental can ship and deliver our goods to (almost) all countries worldwide. The fact that we do not know all the ins and outs of legislation for every single country in the world, we probably have to figure out under which conditions (speed, required documents, Minimum Order Quantity etc.) we can deliver to some specific countries. To help us give you a quick and accurate quote based on your requests, please inform us about the documentation and any other relevant information that is required to ship to your country.
What is your Minimum Order Quantity (MOQ)?
Skates for Rental is a wholesaler and producer of rentalskates. Most of our clients are ice rinks that need a full range (in sizes) of rentalskates. Other clients contact us during the season and place an (extra) order. Due to the fact that our company is a business-to-business focused company, it’s not possible to place (very) small orders. Therefore we have the following MOQs:
- Minimum Order Quantity most European countries: 40 pairs
- Minimum Order Quantity outside of Europe: On request (depends on the country)
Can I pick up my order from your warehouse?
Yes, it’s possible to pick up your ordered goods direct from our warehouse in Leerdam, The Netherlands. Keep in mind that it is necessary to make a reservation with our sales department first, before you (or your transport company) pick up your ordered goods. This will ensure that all goods and required documents are ready to leave our office.
Can you ship my order?
Yes, in Europe we can arrange shipment to almost all countries. Outside Europe we kindly request that you arrange the collection of the order yourself (after our confirmation that the goods are ready for departure). Of course we can help you with finding the ideal transport partner to ship the goods to your required destination.
How long does it take to receive my order?
After ordering, we need on average one business day to prepare your order together with the required documents ready for transport. With our economy shipping service (with 90% European coverage) it takes a maximum of 10 business days to receive your order. Do you need to make a last minute order or in a hurry to receive your goods? We can arrange express shipping (a fast delivery service) or you can pick up the goods using your own courier. Outside Europe all delivery times are available on request. Important note: All our prices are Ex Works Leerdam, The Netherlands.
Do you deliver rentalskates with an own brand (private label)?
It’s possible to make a private label rental skate (own brand/style/colour) product. The minimum order quantity (MOQ) for this products depends on your requests but will be around 2000 pairs. Please note that our products are made in the Far East and for this reason, the total time between ordering and receiving the goods will be approximately 5 months. An alternative way to ‘label’ your brand on our products is to put a sticker with your own logo on the rentalskates.
Are your products tested?
Yes, our products are tested and conform to European standards. Please feel free to contact us if you would like information about how a specific product is tested.
Do you deliver icerinks as well?
Unfortunately not. Our reasoning is simple: Focus on your strengths! We can, of course, help you to find some good ice rink suppliers.
Why do your rental skates have buckles instead of laces?
Based on many years of experience we know that users of rentalskates don’t use their skates in the prescribed way. For this reason, we have made these skates extra strong, including the use of buckles instead of laces. Other advantages of buckles compared to laces are:
- No risk of open skate shoes during skating. For children is this a big issue.
- Click and go: No problems with fastening your laces, you are ready to go on the icerink.
- A longer lifetime: We made our buckles extra strong, so they can’t break easily.
- Just in case a buckle or clip (locksystem) breaks, it’s very simple to replace with an easy screwsystem.
- More hygienic: It’s quite easy to clean the buckles with an tissue.
Do you only sell rental ice hockey skates?
Yes and no! We have different types of skates, but only our rental skates are made for rental purposes. Our other skates are not specially designed for rental. Some of our clients order these products, but we can’t guarantee a long product lifetime. A small range of our other type of skates includes:
- Bobskates: Adjustable Children's skates with double blades; an easy way to learn how to skate (for rental purpose, see photo below)
- Junior speedskate (learning model): A step in speedskate that we specially designed for children who want to learn speedskating (not for rental purpose).
- Figure skates: A PU-leather figure skate for ladies (not for rental purpose).
How many rentalskates do I need for my event/rink?
The number of rentalskates that is needed for your rink or event, depends on several things, including:
- The size of your ice rink (Rule of thumb: 30 skates are needed for every 100 m2)
- The popularity of ice skating in your country
- The location of your ice rink
Which sizes do I need to order?
This is a hard question to answer and depends on a many diferent factors. To give you an idea, please refer to the chart below.
*The number of adjustable bobskates (size 24-34) that is needed depends on number of younger skaters. In general on every 100 pairs that we sell, 20% is bobskate. We are not responsible for any content or error, omission or inaccuracy in this chart.
What is the meaning of the Skates for Rental logo?
Holland is associated with wooden shoes, mills and tulips. Orange is our national colour and ice skating is the main product of Skates for Rental.